What we store, and what we do not
The most private system is the one that never holds your data in the first place. We designed SimVala to need as little as possible to function.
What we keep
- An email address, so you can log in and find your purchases
- Your crypto balance and top-up history
- The eSIMs and numbers you bought, to deliver them
What we never hold
- Card or bank details (we take crypto only)
- An identity document for normal purchases
- Your real phone number on the apps you verify
Why crypto is more private
A card payment ties a purchase to your bank, your name, and your billing address. Crypto does not. You send from a wallet you control, and SimVala never sees a card or a bank account. That removes the single biggest piece of personal data most stores keep on you.
For the strongest privacy, Monero hides the amount and the parties on chain. It is the most private of the nine coins we accept, and it works exactly like the others at checkout.
Keeping your account secure
A few habits keep your side of things locked down:
- Use a unique, strong password for your SimVala login.
- Keep access to your login email secure, since it is your recovery path.
- Send crypto only to the address shown on the payment screen, and on the matching network.
- Treat your eSIM QR and virtual number like keys: do not share screenshots of them.
We will never ask for your seed phrase
Who stands behind SimVala
SimVala is operated by SimVala Ltd, a registered company based in Stockholm, Sweden (Reg. 559168-7008). Privacy-first does not mean faceless: a real, accountable entity runs the service, with published terms and a clear refund policy.