What you need first
- An iPhone XS, XR, or newer
- iOS reasonably up to date
- A Wi-Fi or existing connection to install the profile
- Your eSIM QR code, open in your SimVala dashboard on another screen
Install it in 4 steps
- 1
Open Cellular settings
Go to Settings, then Cellular or Mobile Data.
- 2
Add eSIM
Tap Add eSIM or Add Cellular Plan, then choose Use QR Code.
- 3
Scan the QR code
Point the camera at the QR code in your SimVala dashboard.
- 4
Label and set default
Give the line a label like Travel, then choose it for cellular data. You are connected.
Menu names vary a little
Troubleshooting
The camera will not scan the code
Open the QR on a second screen or print it, and make sure it is well lit and in focus. You can also enter the details manually if your dashboard shows them.
No service after install
Turn the line on in Settings, enable Data Roaming for the travel line (this is normal for travel eSIMs and does not add charges), and toggle Airplane Mode once.
It says the code is no longer valid
Each QR installs once. If you already installed it, the eSIM is on your phone. If not, contact support.