In short
For Claro, set the APN to internet.comcel.com.co with username COMCELWEB and password COMCELWEB. Below are the mobile data settings for all 4 carriers in Colombia: Claro, Movistar, Tigo and WOM. Tap a value to copy it, and open the MMS settings if picture messages fail.
Updated 1 October 2026 · SimVala editorial
4 carriers in Colombia
Movistar
Claro APN
internet.comcel.com.co
Username COMCELWEB, password COMCELWEB
Checked 2026-10-01
APN for mobile data
Type the username and password in uppercase.
We found no separate MMS settings for Claro. Picture messages usually work with the APN above, or your phone sets them itself.
APN for mobile data
Type the username and password in lowercase.
APN for mobile data
The profile name is Tigo Web.
We found no separate MMS settings for Tigo. Picture messages usually work with the APN above, or your phone sets them itself.
APN for mobile data
No username or password is needed.
We found no separate MMS settings for WOM. Picture messages usually work with the APN above, or your phone sets them itself.
SimVala is not affiliated with, endorsed by or sponsored by any carrier on this page. Logos belong to their owners and are shown only to help you find your carrier.
4
Carriers in Colombia
1
From the carrier's own pages
1
With MMS settings
2
Need a username
The main internet APN for every carrier in one table. The cards above have the full settings, other APNs and the MMS values.
| Carrier | APN | Username / password | MMS | Network |
|---|---|---|---|---|
| Claro | internet.comcel.com.co | COMCELWEB / COMCELWEB | Not listed | Own network |
| Movistar Movistar | internet.movistar.com.co | movistar / movistar | Listed | Own network |
| Tigo | web.colombiamovil.com.co | blank | Not listed | Own network |
| WOM | internet.wom.co | blank | Not listed | Own network |
All 4 carriers on this page run their own network. Each one has its own APN, so make sure you copy the settings for the carrier named on your SIM, not the one with the best coverage.
Claro and Movistar use a username and password in the APN. For the others, leave both fields empty: a username where none is needed can stop data from working. Where an authentication type is given: Claro uses PAP, Movistar uses PAP and Tigo uses PAP.
Movistar lists separate settings for picture messages (MMS). If texts work but photos in messages do not, those are the values to check.
The carriers here use the mobile country code 732, the first three digits of every network code in Colombia. Android usually fills in the MCC and MNC from the SIM, so you rarely need to type them.
Visiting Colombia with your own SIM? Keep your home APN: roaming data still goes through your home carrier. You only need these settings with a local SIM bought in Colombia. Or skip the SIM shop with a Colombia eSIM, which sets its own APN.
iPhone
No Mobile Data Network option? Your carrier locks it, and the iPhone sets the APN for you.
Android
Made a mess of it? Reset to default in the same menu brings the original settings back.
Data and roaming on
Mobile data must be on, and airplane mode off. On a local SIM, data roaming can stay off.
The APN, letter for letter
For Claro that is internet.comcel.com.co. One wrong dot or capital is enough to block data.
Username only if listed
Only Claro and Movistar need one here. Leave it blank for the rest.
Select it and restart
On Android, tap the entry so its dot is filled. Then restart the phone and open a website.
Calls and texts work, only data does not? That points to the APN, because calls and normal texts do not depend on it. If nothing works at all, the SIM itself may not be active yet: ask the shop or the carrier.
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Each carrier card names its own sources. Checked 2026-10-01.
The Claro internet APN is internet.comcel.com.co, with username COMCELWEB and password COMCELWEB.
The Movistar internet APN is internet.movistar.com.co, with username movistar and password movistar.
The Tigo internet APN is web.colombiamovil.com.co, with the username and password left blank.
The WOM internet APN is internet.wom.co, with the username and password left blank.
Claro and Movistar use a username and password in the APN. For the others, leave both fields blank.
Usually not. Your phone reads the APN from the SIM and sets it for you. You only need to add it by hand if mobile data does not work, often after moving a phone between networks or on an unlocked import.
Not if you use your own SIM: roaming uses your home carrier's APN. You only need the settings on this page if you buy a local SIM from a carrier in Colombia.
No. At worst, mobile data or picture messages stop working until you fix it. On Android, Reset to default in the APN menu puts the carrier's own settings back.
A travel eSIM installs before you fly and usually sets its own APN. Pay in crypto, no ID, no email.